Emanuelle Lachmann

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Activity overview

Latest activity by Emanuelle Lachmann
  • Emanuelle Lachmann created an article,

    Together, we’re making the change to second-hand

    Second-hand is better than new for the climate, for your wardrobe, and for your wallet. That’s why we want to make it first choice for everyone. We found that you’ve made circular shopping a regula...

  • Emanuelle Lachmann created an article,

    We arei the platform for pre-owned pieces you’ll love!

    One community, thousands of brands, and a whole lot of second-hand style. Ready to get started? Here’s how it works.

  • Emanuelle Lachmann created an article,

    Selling is simple (How it works)

    1. List for free   Download the Vinted app for free. Take photos of your item, describe it, and set your price. Tap “Upload” and your listing is live.     2. Sell it, ship it   Sold! Box your item,...

  • Emanuelle Lachmann created an article,

    Buyers: Our catalog rules

    Trust is fundamental to us. We strive to earn it, maintain it, and reward it. We make every effort to ensure that every item sold  arrives exactly as described by the seller. Our priority is to pro...

  • Emanuelle Lachmann created a post,

    Love the new bot, Clara!

    Clara helped me with a refund in no time. Directed me to an article and boom, product returned and refund on my account within 5 days!

  • Emanuelle Lachmann created an article,

    How can I return an order?

    To return an order, simply use the return label that came in your order to the box and drop it at your nearest DHL Shop, you can return items within 60 days with no extra costs.

  • Emanuelle Lachmann created an article,

    Whre is my order?

    To find your order status, simply add your order number into our chat and our agent will give you sttus in seconds.

  • Emanuelle Lachmann created an article,

    How do I publish my content in other languages?

    If you have configured your Help Centre to support multiple languages, you can publish content in your supported languages. Here's the workflow for localising your Help Centre content into other ...

  • Emanuelle Lachmann created an article,

    What are these sections and articles doing here?

    This FAQ is a section in the General category of your help centre knowledge base. We created this category and a few common sections to help you get started with your Help Centre. The knowledge ba...

  • Emanuelle Lachmann created an article,

    How do I customise my Help Centre?

    You can modify the look and feel of your Help Centre by changing colours and fonts. See Branding your Help Centre to learn how. You can also change the design of your Help Centre. If you're comfor...